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Below are just a few of the most frequent questions we're asked regarding Apex Medicine and concierge medicine. If you have any additional questions, please feel free to send us an email or give us a call through our Contact Us page.
MEMBERSHIP
What is Apex Medicine?
Apex Medicine is a 24/7 medical service based in Los Angeles. Whether it’s an emergency, a simple complaint or anything in between, have the peace of mind that Apex Medicine is there, day or night, in a serene and private setting, with no appointment and no wait.
What does membership include?
Membership includes 24/7 access to our board-certified physicians and network; tele-medicine; routine blood work; strep and flu tests; flu shots; patient advocacy; care navigation; travel medicine; Covid-19 testing and care; expedited access to specialists, and VIP services at leading hospitals.
What’s not included in my membership?
For additional fees, you have access to advanced imaging(MRI/CT/X-Ray/Ultrasound), house calls, medical procedures, IV infusions, stitches, EKG tests and vaccinations.
How do house calls work?
We’ll show up to your house to examine you, administer an IV, give you a Covid-19 test or help mend a sprain.
Where do you service house calls?
Our comprehensive house call service is available in Los Angeles.
What is the service radius for house calls?
We guarantee house calls up to 20 miles from our office. If you are further than 20 miles away, we can most likely accommodate for an additional fee.
How do members use Apex Medicine?
For anything and everything health and medical related. If you cut your hand making dinner, Apex Medicine can stitch it up. If you hurt your ankle getting out of bed and need an MRI at three in the morning, you can do it immediately at Apex Medicine. If you need a prescription filled before a flight or while you’re on a trip, we’ll arrange it. Our doctors are available 24/7 to provide immediate tele-support or give peace of mind.
What kind of doctors work at Apex Medicine?
Apex Medicine is staffed by Dr. Peter John Georgio. As the lead physician of the Ironman World Championships, he is trusted with the health of elite athletes from around the world. With advanced training in primary care and fellowships in sports medicine, he;s have spent years leading the pack of wellness and longevity.
How can you help me with specialist access and VIP services?
We can arrange expedited appointments with Los Angeles' best specialists, from cardiology to dermatology to psychiatry. Instead of waiting weeks, we’ll get you in within a matter of days.
What’s the average wait time to see a specialist through Apex Medicine?
Generally, as per the national average, it can take 25 days to see a specialist. Apex Medicine can get you in between 0-5 days, depending on the urgency. What’s the average wait time to see a doctor at an ER?
5 hours! But at Apex Medicine, there’s never a wait. Even at 10pm on Christmas Eve.
How do you work with my current primary care physician?
We don’t replace your existing doctors. We work closely with them and keep them in the loop the entire time, ensuring that your care is comprehensive and coordinated.
What if I’m traveling?
We’re still there for you! We provide 24/7 tele-medicine to our members via phone, text and video chat—no matter where you are. We can also help you find the best doctors, hospitals and specialists near your location.
If I need a prescription refill, can you assist?
Always. (Except for narcotics.)
How are you different from urgent care?
Unlike urgent care clinics, Apex Medicine features 24/7 concierge services at home or in the office. In addition, care doesn’t just stop after a visit to one of our centers. We remain available to you via around-the-clock tele-medicine and offer house calls when you are unable to leave your home.
What do you treat?
A full list of our services are here.
Can I use Apex Medicine during a life-threatening emergency?
No. Call 911. Apex Medicine can handle 90% of what usually gets handled at a typical ER, but we can’t do things like blood transfusions, nor do we have a cath lab. In the event you need to go to the ER, we will advocate on your behalf and help you navigate it.
COSTS
How much is a membership?
Our Silver memberships are $250 per month for a 12-month term. Our Gold memberships are $500 for a 12-month term. And our Platinum membership is $1,000 per month for a 12-month term.
What’s the average cost of services per member per year?
Members typically only end up paying $500 out of pocket annually.
What are some things for which I would have to pay an additional fee?
House-calls are billed separately as are medical interventions. Examples of medical interventions include: X-ray, MRI, CT Scan, Ultrasound, EKG, cardiac panel, stitches, IV hydration, vitamin infusions and vaccinations as well as procedures that require a physician, such as sutures, splinting, incisions, drainage for infections and foreign body removal.
How much does a house call cost?
House calls start at $600.
Can I use my FSA or HSA?
Yes, our plans can utilize your FSA or HSA to the fullest. Contact us to find out more.
INSURANCE
Does Apex Medicine accept insurance?
We are an out-of-network provider. However, there are exceptions, including advanced imaging (during normal work hours), advanced blood work and Covid testing. We keep all insurance information on file for our members to pass along to the appropriate partner. As a courtesy, we will submit your claims for reimbursement for any medical service.
Do you take Medicare?
We have opted out of Medicare, and our patients may not submit Apex Medicine claims to Medicare. However, if you need advanced imaging (MRI, CT Scan,Ultrasound), we do work with a radiology partner that accepts Medicare. In those cases, we need a minimum of two weeks notice to schedule your appointment.
Does my insurance cover advanced imaging?
In many instances, advanced imaging (MRI, CT Scan, Ultrasound) performed during the normal work week with notice can be performed in-network with your insurance provider. Off-hours and emergency radiology are provided out of network and then submitted for possible reimbursement. Typical imaging fees range from $280 to $4,500.
Does my insurance cover X-Ray?
No. You will be responsible for the out-of-pocket cost for your X-Ray. X-Ray scan range from $75 to $280.
Does my insurance cover vaccinations?
Although a seasonal influenza vaccine is included in your membership plan, any additional vaccinations require an additional fee. Depending on the insurance plan, we can submit any claim(s) to your out-of-network provider.
Does my insurance cover laboratory tests? What tests are included in my membership fee?
Routine blood work is included in your membership plan. This includes venipuncture, CBC, PT/INR, CMP, BMP + (BMP, LDH, Mag), Lipid Panel, Lipid Panel(+ Amylase), UA, Microalbumin (UA), Creatinine (UA), and Urine Hcg. If advanced lab work is required, our team will send your insurance information along, andour lab partner will directly bill your insurance company. For any outstanding charges, our lab partners may bill you directly.
How do I get reimbursed?
Apex Medicine will submit a claim on your behalf, but all reimbursements will be paid directly to you by your insurance company.
COVID-19 GENERAL
What is Covid-19?
Covid-19 is an infectious disease caused by a newly discovered coronavirus. It is spread primarily through droplets of saliva or mucus and can lead to mild-to-severe respiratory illness. There is no known cure.
What are the symptoms of coronavirus?
Most of the time—roughly 85%—a person who gets Covid-19 has either no symptoms at all or symptoms like the flu: headache, fever, sore throat, cough, fatigue,and/or muscle aches. It tends to get better in a week but can last up to 21days. About 15% of people develop a more serious illness similar to pneumonia(shortness of breath, chest pain, bad cough). Approximately 2 to 3% of people who get the virus, especially the elderly, will be hospitalized and run the risk of dying.
How long is the coronavirus incubation period?
The incubation period—the time between catching the virus and showing symptoms—can range from 2 to 14 days. It is most commonly 4 to 5 days.
How long does the infection last?
The infection seems to last for up to 2 weeks in most people, but there is no definitive answer. If you lose your sense of smell and taste, they will return the vast majority of the time, but it may take weeks or even months.
Who is at the highest level of risk?
The people most at risk are 65 and older, live in a nursing home or long-term care facility, are immuno-compromised, smoke, or suffer from a chronic medical condition like asthma, lung or heart disease, or diabetes.
What’s the difference between quarantine and isolation?
Quarantine is for people or groups who don’t have symptoms but were exposed to the illness. Isolation is for people who are confirmed to have had the virus.
Is it possible to get Covid-19 twice?
There’s no clear answer yet. When you recover from being infected, it is likely that you develop some level of immunity, but it’s not clear how long that immunity may last.
COVID-19 TESTING
What types of Covid tests do you offer?
We currently offer rapid Antigen and PCR testing.
Where can I get tested?
Members and non-members can be tested in one of our office or via house call. If you are in Los Angeles, you can visit our office in Manhattan Beach.
How long does it take for the Covid-19 test to come back?
Results are presently available within 15 minutes – 24 hours depending on the test.
If I get a house call for coronavirus, can my entire family be tested?
All members of Apex Medicine are eligible for Covid-19 testing. This includes PCR swab tests and antibody tests. Additional fees may apply for any family members who do not have a Apex Medicine membership.
COVID-19 CARE
I received a positive test result. What should I do?
You should stay isolated at home away from other household members for 10 days from the day you got swabbed. If you wish to be tested to leave isolation sooner, we recommend no sooner than 7 days from your swab date. If you have a cough, shortness of breath or have an oxygen reading under 95, call Apex Medicine to speak with a us.
If I need to be hospitalized for Covid-19, can you coordinate?
For the 2 or 3% of patients who progress to ARDS (Acute Respiratory Disease Syndrome) and need ICU-level care, we will advocate for them by leveraging our relationships with local hospitals and Emergency Departments to try and get them priority access.
Can Coronavirus house calls be submitted to insurance?
Most of the time, no. House calls are out of network. However, some insurance policies may accept them.
COVID-19 ANTIBODY TESTING
How do I get my antibody test?
In order to perform an antibody test, you can visit our clinic or via house call.
How long does it take an infected person to develop antibodies?
These antibodies take time to develop, so any antibody testing should not take place immediately after infection. The optimal time to perform the test is at least 17-21 days after the start of your initial symptoms or the date you believe you were infected if you are asymptomatic. The longer you wait, the more likely you are to show antibodies if indeed you were infected by Covid-19. Depending on when someone was infected and the timing of the test, the antibody test may yield a false negative and not find antibodies in someone with a current Covid-19 infection.
Should I get an antibody test if I have symptoms?
No, for sick patients, we recommend a rapid test in order to drive treatment decisions.
Will the antibody test tell me if I had Covid previously and if I am immune?
The antibody test can identify the build-up of long-term antibodies (IgG) that may indicate you have had Covid-19. It is still not known if you can contract the disease again, although we believe it may suggest some immunity. However, there is the potential of a false positive, where the antibodies identified are in fact caused by an alternative coronavirus or disease. For this reason, we do not change our social distancing recommendation based on this test.
MEMBERSHIP
What is Apex Medicine?
Apex Medicine is a 24/7 medical service based in Los Angeles. Whether it’s an emergency, a simple complaint or anything in between, have the peace of mind that Apex Medicine is there, day or night, in a serene and private setting, with no appointment and no wait.
What does membership include?
Membership includes 24/7 access to our board-certified physicians and network; tele-medicine; routine blood work; strep and flu tests; flu shots; patient advocacy; care navigation; travel medicine; Covid-19 testing and care; expedited access to specialists, and VIP services at leading hospitals.
What’s not included in my membership?
For additional fees, you have access to advanced imaging(MRI/CT/X-Ray/Ultrasound), house calls, medical procedures, IV infusions, stitches, EKG tests and vaccinations.
How do house calls work?
We’ll show up to your house to examine you, administer an IV, give you a Covid-19 test or help mend a sprain.
Where do you service house calls?
Our comprehensive house call service is available in Los Angeles.
What is the service radius for house calls?
We guarantee house calls up to 20 miles from our office. If you are further than 20 miles away, we can most likely accommodate for an additional fee.
How do members use Apex Medicine?
For anything and everything health and medical related. If you cut your hand making dinner, Apex Medicine can stitch it up. If you hurt your ankle getting out of bed and need an MRI at three in the morning, you can do it immediately at Apex Medicine. If you need a prescription filled before a flight or while you’re on a trip, we’ll arrange it. Our doctors are available 24/7 to provide immediate tele-support or give peace of mind.
What kind of doctors work at Apex Medicine?
Apex Medicine is staffed by Dr. Peter John Georgio and Dr. Moin Salah. As lead physicians of the Ironman World Championships, they are trusted with the health of elite athletes from around the world. With advanced training in primary care and fellowships in sports medicine, they have spent years leading the pack of wellness.
How can you help me with specialist access and VIP services?
We can arrange expedited appointments with Los Angeles' best specialists, from cardiology to dermatology to psychiatry. Instead of waiting weeks, we’ll get you in within a matter of days.
What’s the average wait time to see a specialist through Apex Medicine?
Generally, as per the national average, it can take 25 days to see a specialist. Apex Medicine can get you in between 0-5 days, depending on the urgency. What’s the average wait time to see a doctor at an ER?
5 hours! But at Apex Medicine, there’s never a wait. Even at 10pm on Christmas Eve.
How do you work with my current primary care physician?
We don’t replace your existing doctors. We work closely with them and keep them in the loop the entire time, ensuring that your care is comprehensive and coordinated.
What if I’m traveling?
We’re still there for you! We provide 24/7 tele-medicine to our members via phone, text and video chat—no matter where you are. We can also help you find the best doctors, hospitals and specialists near your location.
If I need a prescription refill, can you assist?
Always. (Except for narcotics.)
How are you different from urgent care?
Unlike urgent care clinics, Apex Medicine features 24/7 concierge services at home or in the office. In addition, care doesn’t just stop after a visit to one of our centers. We remain available to you via around-the-clock tele-medicine and offer house calls when you are unable to leave your home.
What do you treat?
A full list of our services are here.
Can I use Apex Medicine during a life-threatening emergency?
No. Call 911. Apex Medicine can handle 90% of what usually gets handled at a typical ER, but we can’t do things like blood transfusions, nor do we have a cath lab. In the event you need to go to the ER, we will advocate on your behalf and help you navigate it.
COSTS
How much is a membership?
Our Silver memberships are $250 per month for a 12-month term. Our Gold memberships are $500 for a 12-month term. And our Platinum membership is $1,000 per month for a 12-month term.
What’s the average cost of services per member per year?
Members typically only end up paying $500 out of pocket annually.
What are some things for which I would have to pay an additional fee?
House-calls are billed separately as are medical interventions. Examples of medical interventions include: X-ray, MRI, CT Scan, Ultrasound, EKG, cardiac panel, stitches, IV hydration, vitamin infusions and vaccinations as well as procedures that require a physician, such as sutures, splinting, incisions, drainage for infections and foreign body removal.
How much does a house call cost?
House calls start at $600.
Can I use my FSA or HSA?
Yes, our plans can utilize your FSA or HSA to the fullest. Contact us to find out more.
INSURANCE
Does Apex Medicine accept insurance?
We are an out-of-network provider. However, there are exceptions, including advanced imaging (during normal work hours), advanced blood work and Covid testing. We keep all insurance information on file for our members to pass along to the appropriate partner. As a courtesy, we will submit your claims for reimbursement for any medical service.
Do you take Medicare?
We have opted out of Medicare, and our patients may not submit Apex Medicine claims to Medicare. However, if you need advanced imaging (MRI, CT Scan,Ultrasound), we do work with a radiology partner that accepts Medicare. In those cases, we need a minimum of two weeks notice to schedule your appointment.
Does my insurance cover advanced imaging?
In many instances, advanced imaging (MRI, CT Scan, Ultrasound) performed during the normal work week with notice can be performed in-network with your insurance provider. Off-hours and emergency radiology are provided out of network and then submitted for possible reimbursement. Typical imaging fees range from $280 to $4,500.
Does my insurance cover X-Ray?
No. You will be responsible for the out-of-pocket cost for your X-Ray. X-Ray scan range from $75 to $280.
Does my insurance cover vaccinations?
Although a seasonal influenza vaccine is included in your membership plan, any additional vaccinations require an additional fee. Depending on the insurance plan, we can submit any claim(s) to your out-of-network provider.
Does my insurance cover laboratory tests? What tests are included in my membership fee?
Routine blood work is included in your membership plan. This includes venipuncture, CBC, PT/INR, CMP, BMP + (BMP, LDH, Mag), Lipid Panel, Lipid Panel(+ Amylase), UA, Microalbumin (UA), Creatinine (UA), and Urine Hcg. If advanced lab work is required, our team will send your insurance information along, andour lab partner will directly bill your insurance company. For any outstanding charges, our lab partners may bill you directly.
How do I get reimbursed?
Apex Medicine will submit a claim on your behalf, but all reimbursements will be paid directly to you by your insurance company.
COVID-19 GENERAL
What is Covid-19?
Covid-19 is an infectious disease caused by a newly discovered coronavirus. It is spread primarily through droplets of saliva or mucus and can lead to mild-to-severe respiratory illness. There is no known cure.
What are the symptoms of coronavirus?
Most of the time—roughly 85%—a person who gets Covid-19 has either no symptoms at all or symptoms like the flu: headache, fever, sore throat, cough, fatigue,and/or muscle aches. It tends to get better in a week but can last up to 21days. About 15% of people develop a more serious illness similar to pneumonia(shortness of breath, chest pain, bad cough). Approximately 2 to 3% of people who get the virus, especially the elderly, will be hospitalized and run the risk of dying.
How long is the coronavirus incubation period?
The incubation period—the time between catching the virus and showing symptoms—can range from 2 to 14 days. It is most commonly 4 to 5 days.
How long does the infection last?
The infection seems to last for up to 2 weeks in most people, but there is no definitive answer. If you lose your sense of smell and taste, they will return the vast majority of the time, but it may take weeks or even months.
Who is at the highest level of risk?
The people most at risk are 65 and older, live in a nursing home or long-term care facility, are immuno-compromised, smoke, or suffer from a chronic medical condition like asthma, lung or heart disease, or diabetes.
What’s the difference between quarantine and isolation?
Quarantine is for people or groups who don’t have symptoms but were exposed to the illness. Isolation is for people who are confirmed to have had the virus.
Is it possible to get Covid-19 twice?
There’s no clear answer yet. When you recover from being infected, it is likely that you develop some level of immunity, but it’s not clear how long that immunity may last.
COVID-19 TESTING
What types of Covid tests do you offer?
We currently offer rapid Antigen and PCR testing.
Where can I get tested?
Members and non-members can be tested in one of our office or via house call. If you are in Los Angeles, you can visit our office in Manhattan Beach.
How long does it take for the Covid-19 test to come back?
Results are presently available within 15 minutes – 24 hours depending on the test.
If I get a house call for coronavirus, can my entire family be tested?
All members of Apex Medicine are eligible for Covid-19 testing. This includes PCR swab tests and antibody tests. Additional fees may apply for any family members who do not have a Apex Medicine membership.
COVID-19 CARE
I received a positive test result. What should I do?
You should stay isolated at home away from other household members for 10 days from the day you got swabbed. If you wish to be tested to leave isolation sooner, we recommend no sooner than 7 days from your swab date. If you have a cough, shortness of breath or have an oxygen reading under 95, call Apex Medicine to speak with a us.
If I need to be hospitalized for Covid-19, can you coordinate?
For the 2 or 3% of patients who progress to ARDS (Acute Respiratory Disease Syndrome) and need ICU-level care, we will advocate for them by leveraging our relationships with local hospitals and Emergency Departments to try and get them priority access.
Can Coronavirus house calls be submitted to insurance?
Most of the time, no. House calls are out of network. However, some insurance policies may accept them.
COVID-19 ANTIBODY TESTING
How do I get my antibody test?
In order to perform an antibody test, you can visit our clinic or via house call.
How long does it take an infected person to develop antibodies?
These antibodies take time to develop, so any antibody testing should not take place immediately after infection. The optimal time to perform the test is at least 17-21 days after the start of your initial symptoms or the date you believe you were infected if you are asymptomatic. The longer you wait, the more likely you are to show antibodies if indeed you were infected by Covid-19. Depending on when someone was infected and the timing of the test, the antibody test may yield a false negative and not find antibodies in someone with a current Covid-19 infection.
Should I get an antibody test if I have symptoms?
No, for sick patients, we recommend a rapid test in order to drive treatment decisions.
Will the antibody test tell me if I had Covid previously and if I am immune?
The antibody test can identify the build-up of long-term antibodies (IgG) that may indicate you have had Covid-19. It is still not known if you can contract the disease again, although we believe it may suggest some immunity. However, there is the potential of a false positive, where the antibodies identified are in fact caused by an alternative coronavirus or disease. For this reason, we do not change our social distancing recommendation based on this test.
Apex Medicine is a 24/7 members-only concierge service with a state-of-the-art medical center in Los Angeles. Whether it’s anemergency, a simple complaint or anything in between, have the peace of mindthat Apex Medicine is there, day or night, in a serene and private setting, with no appointment or wait.
Apex Medicine provides numerous screening and preventative examinations, as well as alternative treatments often times not covered by traditional insurance. Many patients utilize their flexible spending accounts for cancer and heart screening tests, executive physical examinations, nutrition consultations and nutritional support, IV vitamin therapy, to pay for their annual concierge medicine membership and more.
The cost of healthcare in the United States is rising, at the same time that rates of preventable health conditions like obesity, diabetes, and heart disease among Americans continue to increase. Studies show that visiting one’s primary care physician regularly and taking preventive care measures to prevent diseases and injuries before they happen, rather than simply treating their symptoms, is not only a more cost-effective approach to healthcare, but one that will keep Americans healthier and living longer.
Taking measures to prevent diseases by designing personalized wellness and nutrition plans, undergoing regular Executive Physicals, and by catching risk factors and warning signs early through screenings, can both save lives and prevent patients from requiring costly hospitalizations, emergency room visits, and urgent care center fees. Preventive care is the single most important step we can take to protect our health, yet many diagnostic exams and preventive screenings are not covered by insurance companies.Since the mid-1990s, concierge medical practices have begun stepping in to provide these critical preventive care services.
Apex Medicine provides fee for service care in addition to a retainer fee model and direct access to your own personal physician. This physician will provide comprehensive care and meaningful preventive services like Executive Physicals and diagnostic tests—ones on which traditional medical practices tend not to focus.
Because concierge practices like charge a one-time annual membership retainer to cover all non-emergency health needs, a concierge membership is an ideal way for making the most of your flexible spending account as offered by many employers. Employees enrolled in FSAs determine the amount of pre-tax earnings to set aside from each paycheck, and can then use that money to cover medical costs. Concierge memberships provide predictable annual costs, ensuring that no unused FSA dollars are lost at the end of the year, and provide a significant tax savings—all while improving health through preventive care and round-the-clock access to Board Certified physicians.
Yes! Apex Medicine provides both rapid-antigen and PCR nasal swabs starting at $150. We offer discounts depending on how many people in a group would like to get tested.
Membership includes 24/7 access to all medical centers in Los Angeles (with advanced imaging on-site); unlimited visits with expert ER physicians; tele-medicine; routine blood work; strep and flu tests; flu shots; patient advocacy; care navigation; travel medicine; Covid-19 testing and care; expedited access to specialists, and VIP services at leading hospitals.
For additional fees, you have access to advanced imaging (MRI/CT/X-Ray/Ultrasound), house calls, medical procedures, IV infusions, stitches, EKG tests and vaccinations.
We’ll show up to your house to examine you, administer an IV, give you a Covid-19 test or help mend a sprain. If you need medical equipment, our partners can provide at-home oxygen concentrators and ventilators.
Our comprehensive house call service is available in Los Angeles.
We guarantee house calls up to 100 miles from our office. If you are further than 100 miles away, we can most likely accommodate for an additional fee.
For anything and everything health and medical related. If you cut your hand making dinner, Apex Medicine can stitch it up. If you hurt your ankle getting out of bed and need an MRI at three in the morning, you can do it immediately with Apex Medicine. If you need a prescription filled before a flight or while you’re on a trip, we’ll arrange it. We're are available 24/7 to provide immediate tele-support or give peace of mind. We can also rule out appendicitis, provide sutures, start IVs, etc.
Apex Medicine is staffed by Dr. Peter John Georgio and Dr. Moin Salah. As lead physicians of the Ironman World Championships, they are trusted with the health of elite athletes from around the world. With advanced training in primary care and fellowships in sports medicine, they have spent years leading the pack of wellness and longevity.
We can arrange expedited appointments with over 500 of the country’s best specialists, from cardiology to dermatology to psychiatry. Instead of waiting weeks, we’ll get you in within a matter of days. If you do need to be hospitalized, we can help with private transport, direct admission, VIP services and exclusive amenities.
Generally, as per the national average, it can take 25 days to see a specialist. Apex Medicine can get you in between 0-5 days, depending on the urgency.
We don’t replace your existing doctors. We work closely with them and keep them in the loop the entire time, ensuring that your care is comprehensive and coordinated.
We’re still there for you! We provide 24/7 tele-medicine to our members via phone, text and video chat—no matter where you are. We can also help you find the best doctors, hospitals and specialists near your location.
Always. (Except for narcotics.)
Unlike urgent care clinics, Apex Medicine features 24/7 on-site advanced diagnostic imaging as well as concierge services including care navigation and patient advocacy. In addition, care doesn’t just stop after a visit to our office. We remain available to you via around-the-clock tele-medicine and offer house calls when you are unable to leave your home.
You can see our list of available services here.